SmartAuthoring is strong believer in utilising the communication revolution, and therefore issues news and comments via a number of media:
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May 2011: Screenshots in help: Yes or No?
When quoting for documentation solutions I am frequently asked to advise on the use of screenshots, and judging by the response to a recent post on the Software User Assistance Group LinkedIn page, I am not the only one! So is there a definitive answer? Read More!
May 2011: Rebranding Robohelp Webhelp
Recently I was involved in the re-branding of a series of webhelp files generated using Robohelp. The process was greatly helped by the fact the author responsible for setting up the files in the first place (I'm afraid I cannot take the credit!) had taken a few simple steps, namely used style sheets, skins and templates. The following article describes how these simple tools made for an easier transition period. Read More!
May 2011: What social media does for me
As a follow up to my own post on social networking (along with others from Gordon McLean and DMN Guys), whilst I was lazing on a Northumberland beach I "penned" a list of the benefits social networking brings to me.Read More!
April 2011: Social Networking is Work (Sometimes)!
A few days ago I posed the question on Twitter "Social networking a valuable tool for keeping pace with developments in the world of tech comms or just another time filler?" and was quickly shot down in flames by a fellow technical writer Gordon McClean with the response ""another"? Social networking has been about in various forms for 10 years. If you aren't using it, how else do you keep pace?",which was quickly followed an excellent article by Gordon entitled "Being Social". Read More!
April 2011: Cloud Computing and the Freelance Technical Author
Previously I had only touched on the uses of cloud computing having used Windows Live Mesh and Google Docs to share files with clients, however I didn't have an appreciation of the potential of the cloud. All this changed when I attended the ebusiness Club Cloud Computing Conference in Nottingham...suddenly my eyes were opened! Read More!
April 2011: Upcoming ebusiness Club Event: Cloud Computing Conference, Nottingham
SmartAuthoring will be attending this event...watch out for our leaflets! We would love to discuss your authoring needs, so please find us for an informal chat! Find out more about the event...